Interlink Cloud Blog

Interlink Cloud Blog

Welcome to the Interlink Cloud Blog

All content provided on this blog is for informational purposes only. The owner of this blog makes no representations or warranties regarding the information from our partners or other external sources.
Matt Scherocman

Microsoft Teams Licensing is Confusing – Here is an Overview!

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We know how confusing Microsoft Licensing can be. Here is an overview and explanation of your options when it comes to Microsoft Teams!

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What Does the Video Cover?

This video provides a high-level view of multiple Microsoft Teams Licensing options. Watch it to learn more about:

  • Teams Licensing options
  • Teams included in Business, E, and F Plans
    • Instant Messaging & Presence
    • Web Meetings
    • Audio Conferencing (PSTN Conferencing)
    • Teams Phone System (PBX)
    • Teams Calling Plan – Domestic (PSTN Calling)
  • Meeting Room Systems and Conference Phones
    • Microsoft has two SKUs for licensing meetings and calling on a per-device basis

play microsoft teams licensing options

How Interlink Can Help

Microsoft Teams brings chat, content, people, and tools together, all in one hub, wherever you are. Teams integrates with your Office 365 subscription productivity suite and feature extensions that can integrate with non-Microsoft products as well! Contact Interlink to discuss licensing options and which is best for your organization today!

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Mike Wilson

Improving and Developing Last Minute Remote IT Strategies

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Learn how your organization can effectively develop and improve strategies for working remotely during the COVID-19 crisis. 

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Interlink's CTO and Vice President, Mike Wilson, participated in an online roundtable discussion with experts in medicine, finance, employment law, IT, and public relations regarding some important ways you can prepare your business to deal with the fallout of the coronavirus. (You can view the entire roundtable webinar here!) While most of us haven’t felt the direct impact of someone we know becoming infected, most are experiencing indirect impacts. Many employees have been sent to work from home, schools have closed, major community events have been postponed, and travel plans are canceled - just to name a few.

In this article, we summarize some of the key IT takeaways that can help you maintain business continuity while balancing business risk versus IT security. It is our goal at Interlink to offer aid and assistance to businesses and organizations struggling with transitioning, even temporarily, to a remote office setting. 

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John Rice

Teams-Outlook Email Integration - New Features

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Teams-Outlook Email Integrations is a set of three new features designed to help you share information between Microsoft Teams and Outlook.

This will be rolled out starting in mid-January and be completed by early February.
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Teams-Outlook Email Integration | What is New?

Microsoft is rolling out a handful of new useful features between Microsoft Teams and Outlook. If you already have these for your organization you do not need to do anything extra, but you might want to consider user training and notifying your helpdesk and employees.

Below is an overview of new features that will soon be available for your organization to take advantage of:

  • Share email from Outlook to Teams
  • Share a copy of an email and any attachments from Outlook to a channel or chat in Teams
  • Share a conversation in Teams via email
  • Share a copy of a Teams channel or chat conversation via email directly from the Teams client
  • Reply to Teams by responding to missed activity emails in Outlook
  • Ability to respond to Teams missed activity emails directly within Outlook clients, as well as see the latest missed messages

How Does This Affect Your Organization?

These new integrations between Teams and Outlook will enable users to seamlessly get information and move conversations to where they belong. Whether a customer request starts through an email and needs to be moved into a project team in Teams, or an announcement needs to be shared in a broader channel, your organization will now be equipped with the right tools.

Teams will now show missed activity emails and the latest missed messages in order to provide the ability to respond directly from Outlook to Teams. This allows efficient communication to help conversations that need your attention- even while you are going through your inbox.

How Interlink Can Help:

If your organization currently does not take advantage of these great programs and would like to learn what it looks like to adopt for your organization, contact Interlink today!  We want to start a discussion about your organization’s specific needs and what is best for you. If your organization currently uses Teams and Outlook, get ready for these great new features, and consider partnering with us to provide adoption training, education, and change management about these programs for your organization’s goals and users.

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Max Donaldson

Microsoft Kaizala | Reasons your Firstline Workers will Love This Simple & Secure Mobile Chat App for Work

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See what Microsoft Kaizala is, how you get it, and how it’s different from Microsoft Teams

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A common struggle for organizations is figuring out the best way to bridge the gap in communication between corporate offices and their firstline workers – the people who work in service or task-oriented roles across a variety of industries such as retail, hospitality or manufacturing. Oftentimes, associates in these roles want a more convenient and secure way to connect with their team, view company resources, and manage their schedules or shift changes. As a solution, Microsoft has developed Kaizala – the messaging app that brings unique capabilities to Microsoft 365, with its ability to connect and engage people both inside and outside of an organization’s directory – including contract workers, vendors, partners, suppliers, and customers.

Sound a little familiar? Microsoft Teams already offers features like instant chat, mobile applications, and even Shifts for firstline workers, so why do you need a Kaizala integration at all? Kaizala was designed to complement Teams – which is why Microsoft recently announced they would be delivering Kaizala capabilities into Microsoft Teams as part of an integrated offering. Read on to learn more about Kaizala, including what it is, how you get it, and how it's different from Teams...

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Tony Maddin

Leveraging Your Microsoft Investments

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Presentation and Panelist Discussion on Tips for Getting True Adoption by End Users
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We would bet that Microsoft makes up one of the largest spends of your IT budget – but are you making the most of it? Microsoft Teams, collaboration, adoption and change management are all hot topics right now. Why? Because they are all revolutionizing the way companies work, communicate and drive productivity. Office 365 solutions, like Teams, enable your employees to achieve business outcomes – cost savings, time savings, simplifying and automating processes. However, these outcomes can only be achieved if end-users adopt and want to use the new technology…and use it as intended. People often resist change and those resistors can prevent success, but most often people resist technology when they don’t know how or when to use it. So, what are the best ways to drive successful adoption in your organization?

Check out the video below documenting an event with Interlink and one of our clients, G&J Pepsi, as we dive into Teams, Office 365 and Adoption – sharing tips on how to make the most of your Microsoft Investments.

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Welcome to the Interlink Cloud Blog

All content provided on this blog is for informational purposes only. The owner of this blog makes no representations or warranties regarding the information from our partners or other external sources.