Microsoft has a free program for End User Lync Training (See link Below)
Designed as 30- to 60-minute learning modules, these engaging sessions enable users to focus their attention on one workload at a time, expediting their learning curve, building confidence, and improving their overall experiences with Lync.
Examples of current course offerings include:


Action Maximize your Lync adoption potential with these complimentary, instructor-led, online training courses. www.aka.ms/LyncLearning.
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