Microsoft has a free program for End User Lync Training (See link Below)
Designed as 30- to 60-minute learning modules, these engaging sessions enable users to focus their attention on one workload at a time, expediting their learning curve, building confidence, and improving their overall experiences with Lync.
Examples of current course offerings include:

Action Maximize your Lync adoption potential with these complimentary, instructor-led, online training courses.
This posting is provided “AS IS” with no warranties, and confers no rights.