Journey to Copilot Copilot Success


Interlink's tailored approach focuses on specific business needs and pain points to optimize the use of Copilot. Whether it's M365 Copilot, Copilot Studio, or Azure AI, Interlink matches business needs and use cases to the best technology. 

Copilot
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Get Ready

Helps businesses understand AI and determine technical readiness to prepare for M365 Copilot, as well as providing a roadmap for implementing high value use cases. 

  • Determine the goals and business value of AI 
  • Identify key personas to build an adoption framework that drives high utilization of Copilot
  • Create a roadmap for addressing gaps found in the optimization assessment, as well as identifying high use cases
  • Build the business case and derive the maximum value of M365 Copilot
  • Review of Copilot Dashboard for lessons from Pilot and next steps
Human and Technical Change graphic
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Onboard & Engage

Copilot in Teams example

Showcases the business value of AI and helps create next-stage business opportunities and achieve high user adoption by supporting all users in understanding the basics of Copilot. This includes:

  • Building an AI transformation roadmap
  • Introducing your team to Copilot 
  • Continuing rapid adoption through prompt training, Lunch & Learns, and other training on how to leverage Copilot across tools
  • Engaging and training Champions (key individuals) on the top value M365 Copilot scenarios, and activate user groups with functional scenarios
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Deliver Impact

Helps create a smooth and effective transition, starting from the pilot phase to company-wide roll-out of M365 Copilot. 

  • Engagement to develop the steps from pilot to company-wide rollout and drive Copilot adoption
  • Review Copilot Dashboard for lessons from POC and Pilot - and determine next steps
  • Drive change management programs and implement methods for gathering user feedback and resolving issues
  • Discuss strategies for effective communication and training
  • Plan and establish a Community of Practice for ongoing engagement, and maintain end user engagement
Viva Insights Dashboard showing Copilot adoption
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Extend & Optimize

Graphic of the AI responsibility, process innovation and business value

Ideal for those who have moved beyond the pilot phase, Interlink offers on-going guidance tailored to specific business needs. Our Copilot Managed Service marries business expertise and technical execution helping organizations maximize their M365 Copilot investment through sustained usage and business impact.

  • Monthly strategic planning meetings for reviewing key reports (Copilot usage, SharePoint Advanced Management Center, and DSPM for AI center) and discussing training needs and ROI
  • Regular updates to training assets, prompt library and supporting materials to maintain Community of Practice
  • Monthly Lunch & Learns stay up to date on functionality and prompting
  • Business process assessments, SharePoint/Teams permissioning, and data governance policy development to identify automation opportunities and maintain data governance